KVdW
Koos Van der Westhuizen

1 reviews | Active since Mar 2018

11 Mar 2024, 14:05

Defy - Never in my life again!

Bought a 14kg Washing machine in November. Machine is making a noise as from the start. Reported is and received a call on Monday 04/03 to tell me a technician is been appointed. The link where to track the progress is a lot of bull****, because they lie in the updates. op to now, no technician and still a machine thats not 100% right.

0
Replies (1)
Defy Appliances
Defy Appliances's reply12 Mar 2024, 11:02
Official
Good day Koos, 
We apologise for the inconvenience caused. 
The issue has been escalated to the service team for feedback and resolution. 

 Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd