JP
Jacqueline P

1 reviews | Active since Jan 2017

24 Jan 2017, 17:22

DEFY: MIDWEEK BREAK AWAY: ****!

<p>I purchased a Defy washing machine at Game Somerset Mall in November 2016 with a GUARANTEED midweek breakaway of three days for buying a DEFY product.</p> <p> </p> <p>I have immediately registered the sale and comp**** to all the requests in order to make this 3 day midweek holiday come true. It is now 9 weeks later and I am losing the battle. This is nonsense. My husband has even talked to Defy Head Office. The company that is supposed to organise this holiday is Endless Holidays.co.za </p> <p> </p> <p>I believe this is a **** all over South Africa, but I insist on my holiday!!! It is a matter of I WILL NOT BE BUL****!! because you are big and I am small.</p> <p> </p> <p>Please advise whatever information you require from me and I will gladly provide it to you. I have all my communication in writing.</p> <p> </p> <p>Thank you</p> <p> </p> <p>Kind regards</p> <p>Jacqueline du Plessis</p> <p> ********** </p> **********

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Replies (1)
JP
Jacqueline P's update13 Feb 2017, 13:51
Reviewer Update

I have written this review. After numerous phone calls from Cape Town to Durban and from Durban to Johannesburg, we managed to sort out the problem. Defy is completely innocent, the problem was caused by a staff member of the marketing company who did not do his job.

Thanks a million Defy, we had a splendid break away in Plett. I can really recommend Defy.