CC
Claudine C

1 reviews | Active since Oct 2022

30 Apr 2023, 13:18

Defy /makro

Bought a defy DEW382 washing machine online from Makro on 22nd March 2023. Untold problems. 2 lots of technicians both useless Machine taken away by defy but they now want to cone fetch it !!!! Seems makro cannot issue a refund without go ahead from Defy and it is ongoing disaster !

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Replies (1)
Defy Appliances
Defy Appliances's reply03 May 2023, 08:39
Official
Good Morning, Claudine.
We apologize for the inconvenience you may have experienced. 

We want to assure you that our customer service team received your query and details. 
We will do our best to address it promptly. 

Please do not hesitate to contact us if you have further questions or concerns.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za