SK
Sam K
1 reviews | Active since Aug 2021
17 Aug 2021, 12:05
DEFY IS THE WORST COMPANY ON EARTH
Defy is the worst place to work with. It is a mission to log a service call, their employees are rude and they have no system in place to communicate any eta's with customers. You wait months for parts. I just ****ing cant anymore. I am so frustrated. The receptionist at the Midrand branch is so rude and abrupt and transfers you to the wrong places. No one answers their phones. I do not know how this place is running. They just ***** customers money.
Helpful (0)
Replies (3)0
Replies (3)
Defy Appliances's replyOfficial
18 Aug 2021, 11:52Hi Sam
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply18 Aug 2021, 11:52
Official
Hi Sam
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's replyOfficial
18 Aug 2021, 17:56Hi Sam
Hope this finds you well.
Please note that the service team tried to send you an email however it was not delivered, can you please provide us with your cell phone number so that they can get in contact with you.
Looking forward to your response
The DEFY Team
Hope this finds you well.
Please note that the service team tried to send you an email however it was not delivered, can you please provide us with your cell phone number so that they can get in contact with you.
Looking forward to your response
The DEFY Team
Defy Appliances's reply18 Aug 2021, 17:56
Official
Hi Sam
Hope this finds you well.
Please note that the service team tried to send you an email however it was not delivered, can you please provide us with your cell phone number so that they can get in contact with you.
Looking forward to your response
The DEFY Team
Hope this finds you well.
Please note that the service team tried to send you an email however it was not delivered, can you please provide us with your cell phone number so that they can get in contact with you.
Looking forward to your response
The DEFY Team
Defy Appliances's replyOfficial
24 Aug 2021, 17:32Hi Sam
Hope this finds you well.
We are still waiting for the cell phone number and correct email address as the one provided does not go through, kindly provide us with those details so that we can further assist.
The DEFY Team
Hope this finds you well.
We are still waiting for the cell phone number and correct email address as the one provided does not go through, kindly provide us with those details so that we can further assist.
The DEFY Team
Defy Appliances's reply24 Aug 2021, 17:32
Official
Hi Sam
Hope this finds you well.
We are still waiting for the cell phone number and correct email address as the one provided does not go through, kindly provide us with those details so that we can further assist.
The DEFY Team
Hope this finds you well.
We are still waiting for the cell phone number and correct email address as the one provided does not go through, kindly provide us with those details so that we can further assist.
The DEFY Team