Defy is not reliable

I wrote a review here regarding my experience with defy and some one called William from Defy called me on Monday the 7th December. He said he asked his technicians to deliver my new stove on Monday but they said they could only deliver on Tuesday since they would only come to my area Tuesday. Tuesday came and we heard nothing from William or his technicians till today. Defy people are not reliable. They did not even have the decency to inform me that they were not coming. Today is Friday and we still have not heard from them.and we still don’t have a stove.