MS
Monica S

1 reviews | Active since Sept 2015

21 Nov 2025, 13:36

Defy is a waste of your money

Fridge nearly a year old. Water everywhere, a dam underneath the crisp drawer, underneath the fridge, panels and drawers always wet and so are all the contents in the fridge. Technician inspected the fridge and called Defy. According to Defy it's the design nothing can be done. So they expect me to be thrilled. I purchased a fridge to keep the contents cold not wet. I definitely don't recommend anyone buying a defy product. It's not value for money. Its poorly designed.

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Replies (1)
Defy Appliances
Defy Appliances's reply21 Nov 2025, 14:22
Official
Good day Monica, 
We apologise for the inconvenience. 
The service team will be in touch. 

Warm regards,
Defy Customer Care