BJ
Bibi J

1 reviews | Active since Apr 2022

08 Apr 2022, 12:21

Defy is a terrible company to purchase from

If i could give 0 stars i would . This is a terrible brand and for a big company such as them , they should be better . Bought a fridge few months ago , and suddenly the freezer section is malfunctioning and we had to throw most stuff away , the call center takes forever to respond , infact we have to phone to see what's happening.

0
Replies (1)
Defy Appliances
Defy Appliances's reply20 May 2022, 12:36
Official
Hi Bibi Ayesha
Sincere apologies regarding the above.

I have forwarded your details to our service team to follow up.
If you were supp**** with a job no. can you please send it through so I can forward it to the service team as well.

Kindest Regards,
~ISD