NT
Noluthando T

1 reviews | Active since Nov 2009

26 Apr 2023, 11:19

Defy Horror Fridge

Bought a Fridge from Game Rosebank. It has not worked properly ever since. Reported it to Game who report to Defy. it took a month of technician to look at the fridge.JOB #616425. Who would want a fridge that freezes everything. Already he wanted to repair a 2 month old fridge. He left saying he will ask for a new fridge. It was month of waiting after that. No word from defy. Went to Game and stories that defy has not received invoice form technician. I bought myself another fridge as it was costing me lots of money to have food frozen each time. I want defy to take their fridge and refund me. ******* and substandard appliances sold.

0
Replies (2)
Defy Appliances
Defy Appliances's reply26 Apr 2023, 12:33
Official
Good Day, Noluthando.
We apologize for the inconvenience you may have experienced. 

We want to assure you that our customer service team received your query and details. 

We understand the importance of your request and we will do our best to address it promptly. 

Please do not hesitate to contact us if you have further questions or concerns.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za

NT
Noluthando T's update01 May 2023, 15:37
Reviewer Update
Funny they have coz nothing has been done and no sign or word from defy. The response level of defy is absolutely disgusting 🤮