JD
Janine D

1 reviews | Active since Dec 2024

03 Apr 2025, 09:34

Defy has bad quality stoves

Since we bought our defy stove it has been giving us problems on problems. I wish i when with another brand stove instead. We have the stove for 2 years and i think the defy technician was at our home more that 6 times in this two years to attend to a fault on the oven. This time its the timer of the oven that as replace a month ago and the new timer i can barely hear standing infront of the oven with the old timer i could her it in the next room when it goes off.

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Replies (1)
Defy Appliances
Defy Appliances's reply03 Apr 2025, 11:09
Official
Good day Janine, 
We apologise for the inconvenience. 
The issue has been escalated to the service team for feedback and resolution. 

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd