Defy Glass hob - broken after 2 days.

Item: Defy Appliances
Rating: 1
Author: Mohamed S

Bought a Defy glass hob from House and Home, It lasted 2 days, and then the big plate stopped working. Shoddy quality... dont they test these appliances before they sell them. Job number ***.... Still waiting...

Helpful (0)

Replies (3)

Defy Appliances's replyOfficial

20 Dec 2024, 08:46

Good day Mohamed,
We apologise for this experience.
As per allocated job number- the service team will assist for resolution.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd

Defy Appliances's reply20 Dec 2024, 08:46

Official

Good day Mohamed,
We apologise for this experience.
As per allocated job number- the service team will assist for resolution.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd

Mohamed S's updateReviewer Update

20 Dec 2024, 08:50

When can i expect a call to inform me when they will come out and check it?

Mohamed S's update20 Dec 2024, 08:50

Reviewer Update

When can i expect a call to inform me when they will come out and check it?

Defy Appliances's replyOfficial

20 Dec 2024, 15:23

Good day Mohamed,
The team has advised that the tech has repaired the unit.
Please do not hesitate to adjust the rating if you are happy with the outcome of this job.

Warm Regards,

Customer Care Team
Defy Appliances (Pty) Ltd

Defy Appliances's reply20 Dec 2024, 15:23

Official