1 reviews | Active since Aug 2023
Defy front loader washing machine
I bought a Defy front loader washing machine 2 years ago from Makro VAAL trading for R9000. I have had nothing but trouble since then 4defy technicians out in 2 years and my machine has now finally packed up completely.Makro not very helpful at all and Defy technician ever more so. The machine don't spin at all jump it's time and switches off by itself without the cycle been completed.we are 2 people in the household so that machine only works twice a week I am now beyond anger with Defy and would not recommend them to anyone or ever buy any Defy appliance again since the after sales services were just absolutely dreadful. I am like most South African people on a tight budget and have just thrown R 9000 away with a very bad experience from Defy.
We apologize for the frustrating experience you have had with your Defy front loader washing machine. We understand your disappointment and regret that the appliance has not performed as expected.
Please know that we take your feedback seriously, and we want to assure you that we will investigate the situation and take the necessary actions to prevent similar issues from occurring in the future.
We regret that your experience with Defy has been disappointing, and we understand the importance of after-sales service in building customer trust. Our aim is to continuously improve our products and services, and your feedback will be taken into account in our efforts to enhance customer satisfaction.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. Our customer service team is here to assist you.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
We apologize for the frustrating experience you have had with your Defy front loader washing machine. We understand your disappointment and regret that the appliance has not performed as expected.
Please know that we take your feedback seriously, and we want to assure you that we will investigate the situation and take the necessary actions to prevent similar issues from occurring in the future.
We regret that your experience with Defy has been disappointing, and we understand the importance of after-sales service in building customer trust. Our aim is to continuously improve our products and services, and your feedback will be taken into account in our efforts to enhance customer satisfaction.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. Our customer service team is here to assist you.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving