SL
Sesihle L
1 reviews | Active since Feb 2022
04 Mar 2022, 10:29
DEFY fridge C455 ECO
We bought the Defy Fridge from Makro Montague Gardens on 20 Feb 2022 we got home it wasn't cooling at all, we called Makro to inform them on 24 Feb we received a message with a job number on 26 Feb. Today is 04 March we are still waiting for the technician to call us. It's really frustrating because our food is spoiling.
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Defy Appliances's replyOfficial
04 Mar 2022, 13:22Hi Sesihle
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply04 Mar 2022, 13:22
Official
Hi Sesihle
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team