AP
Angela P

1 reviews | Active since May 2026

06 Sept 2026, 14:08

Defy double door fridge internal rust

I have a Defy double door fridge which is out of warranty but the back inside panel of the fridge is rusting. I have never seen this before. I still have my mum's old fridge which is over 65 years old and our 1st fridge which is 45 years old and neither have rust inside the fridge. The only conclusion I can come up with is that Defy used inferior steel as there is no reason for it to rust inside otherwise. I have no rust on the outside of the fridge.

I am very disappointed in Defy. I have always bought Defy and thought it a good quality appliance.

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Replies (1)
Defy Appliances
Defy Appliances's reply07 Sept 2026, 08:30
Official
Good day Angela,

We sincerely apologise for the disappointment and frustration caused by the rusting inside your fridge. We understand your concerns, especially given your long-standing trust in Defy and the quality you have come to expect from our products. We truly regret that this experience has let you down.

Warm regards,Defy Customer Care