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rashika N
1 reviews | Active since Feb 2012
25 Jun 2021, 15:11
Defy don`t care about customer service
On 17th June 2021 I purchased a defy tubo gas new york stove from Makro Alberton.The oven is not working.I logged a call with defy Ref no ***.They told me between 1 to 3 working days.Defy has no decency to inform me that they wont come today.I had to call 5 times today.Wanted to speak to the manager but too scared to speak to me.Bull**** service
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Defy Appliances's replyOfficial
25 Jun 2021, 16:11Hello Rashika.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply25 Jun 2021, 16:11
Official
Hello Rashika.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team