ER
Ester R
1 reviews | Active since Aug 2022
21 Feb 2024, 14:23
Defy DFD 430 fridge.
Please be careful before buying a Defy DFD 430 fridge. Within 3 years the replacement giving the same problem only to be told by Defy that sorry the guarantee only apply for the 1one not the second one. Guess what same problem as the fist one that they could not repair. How is it possible that 3 years and both broken. My Samsung fridge that i have is going for 15 years with no problem at all.. Sorry Defy never ever will i purchase any product of you
Ester
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Defy Appliances's replyOfficial
23 Feb 2024, 09:12Good day Ester,
We apologise for the inconvenience caused. Please feel free to let us know if you wish to log a service call so we can assist further.
Call out fees apply.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused. Please feel free to let us know if you wish to log a service call so we can assist further.
Call out fees apply.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply23 Feb 2024, 09:12
Official
Good day Ester,
We apologise for the inconvenience caused. Please feel free to let us know if you wish to log a service call so we can assist further.
Call out fees apply.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused. Please feel free to let us know if you wish to log a service call so we can assist further.
Call out fees apply.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd