Defy C380 Eco Water Dispense

am so so disappointing at this Defy C380 Eco Water Dispenser Metallic Combi Fridge Freezer that we bought at makro woodmead around April. this fridge is very bad and is the reason why i will never by Defy fridges again. We already called the Makro 3 times and the technician came already twice to fix it still is not working. My food and vegetables are spoiled and to throw them away.