IC
Ilse C
1 reviews | Active since Aug 2020
06 Oct 2025, 18:14
DEFY BAD SERVICE
Sad how Makro sells Defy's products, but when a brand new fridge breaks after a few month, nor the selling shop nor the brand assists with the issue.
My letter to both parties and no one has even tried to phone my parents. 😡😡😡😡😡😡😡😡😡
Good day
Please see attached invoice from Makro Carnival and correspondence to you from my Father.
The fridge they bought from you 13/08/2025 stopped working.
Please attend to this matter as soon as possible. All my parents things in the fridge rot.
Your lack of assistance is unexeptable.
Helpful (0)
Replies (1)0
Replies (1)Defy Appliances's replyOfficial
07 Oct 2025, 09:06Good day Ilse,
We apologise for the inconvenience caused.
The service team will be in touch.
Warm regards, Defy Customer Care
We apologise for the inconvenience caused.
The service team will be in touch.
Warm regards, Defy Customer Care
Defy Appliances's reply07 Oct 2025, 09:06
Official
Good day Ilse,
We apologise for the inconvenience caused.
The service team will be in touch.
Warm regards, Defy Customer Care
We apologise for the inconvenience caused.
The service team will be in touch.
Warm regards, Defy Customer Care
