Defy bad quality

Im so disappointed in defy brand gosh to think it was the best brand over years. I bought a fridge months ago only to find that it was not working logged a call through the call centre:the consultant and managers are so not professional in dealling with issues. Eventually i got my refund after a big fight with the store AA wholesale where i purchased the fridge il never go back to that shop because of Sally that women is so rude.thereafter i bought a defy stove at makro its also fault the steel is changing into brown as if it an old stove.defy changed it but stil the new stove thy replaced it with is still the same i dont know what to do on friday 23 October went to makro store spoke to the manager he promised to log a call stil waiting to hear from defy. Defy pls if you cant afford to manufacture quality please close instead of misleading your customers.