Defy Appliances NEVER BUY THEM !!!!!!!!!!!!!!!!!!!!!!!!!

NEVER BUY A DEFY PRODUCT - NO AFTER SALES SERVICE OR CUSTOMER CARE Further to my letter dated 25 May 2020 on HP Defy send out a technician 27 May who just come to look at my problem. On 28 of May they were back to replace the fan but they bring the wrong part. A new part needs to be ordered from Cape Town which is 70 km away. Several call were made to the technician on the 4 June and 10 June and they just respond that the part were ordered. On the 11 June they arrived at my home to remove the part from my fridge as according to them Defy send the wrong part so the technician will took the part to CT. Meanwhile I myself call Defy in CT and from one lady to another one eventually took my details so that a Manager Mr Christopher will call me. Its 18h00 and I am still waiting for the Call of the Manager meanwhile my stuff is busy to defrost and now I had a new problem. People never buy any Defy product they had no after sales service although my product is still under guarantee. The door of the fridge is also still broken and I am waiting for a quotation now for 3 weeks