AB
Aletta B
1 reviews | Active since Sept 2021
20 Aug 2022, 07:17
DEFY APPLIANCES ARE POOR QUALITY DO NOT BUY FROM DEFY
I have called Defy several times and no one bothered to come back to me. I have even gone on their website to lay a complaint about the double door fridge we bought in 2010 that is rusting terribly inside but still no one bothered to follow up.
PEOPLE PLEASE BOYCOTT DEFY AND DO NOT BUY FROM DEFY their after service is terrible and their stuff are of poor quality!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
31 Aug 2022, 11:05Good Morning, Aletta.
Trust you are well.
Please accept our sincerest apologies for the inconvenience and not getting back to you.
Condensation, clogged drainage holes, humidity in coastal areas are some of the contributing factors to rust.
We have forwarded your details to our service team to advise further.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
Defy Appliances's reply31 Aug 2022, 11:05
Official
Good Morning, Aletta.
Trust you are well.
Please accept our sincerest apologies for the inconvenience and not getting back to you.
Condensation, clogged drainage holes, humidity in coastal areas are some of the contributing factors to rust.
We have forwarded your details to our service team to advise further.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen