KM
Khomotso M
1 reviews | Active since Sept 2022
03 Oct 2022, 07:08
Defy appliances and fair price Clayvile
I need someone to urgently assist me from defy bought washing machine last year from fair Price clayvile .my machine has been giving me problems since day one 😪 the machine is leaking and I'm pregnant please help . I went to the store more then 4 time in a space of 1 year and they kept sending defy people to come fix the issue but still today after 1 year and the warranty is over I'm still seating with the same issue ,basically they sold me a broken washing machine I didn't even enjoy it and now I'm heavily pregnant I can't even use it .can someone from defy please assist
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Replies (4)0
Replies (4)
Defy Appliances's replyOfficial
03 Oct 2022, 10:53Good Morning, K****tso.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
Defy Appliances's reply03 Oct 2022, 10:53
Official
Good Morning, K****tso.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
KM
Khomotso M's updateReviewer Update
03 Oct 2022, 10:56Please revert back to Me ,because I have been having the same issue for a year and fair price clayvile don't have a solution
KM
Khomotso M's update03 Oct 2022, 10:56
Reviewer Update
Please revert back to Me ,because I have been having the same issue for a year and fair price clayvile don't have a solution
Defy Appliances's replyOfficial
04 Oct 2022, 08:14Good Morning, K****tso.
Trust you are well.
Our call center agent tried contacting you yesterday, but could not get hold of you.
Please kindly advise on an alternate number or suitable time to call?
Warm Regards,
Trust you are well.
Our call center agent tried contacting you yesterday, but could not get hold of you.
Please kindly advise on an alternate number or suitable time to call?
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
Defy Appliances's reply04 Oct 2022, 08:14
Official
Good Morning, K****tso.
Trust you are well.
Our call center agent tried contacting you yesterday, but could not get hold of you.
Please kindly advise on an alternate number or suitable time to call?
Warm Regards,
Trust you are well.
Our call center agent tried contacting you yesterday, but could not get hold of you.
Please kindly advise on an alternate number or suitable time to call?
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
KM
Khomotso M's updateReviewer Update
04 Oct 2022, 10:02Good day
Thanks for the response , I had load shedding yesterday. Today my load shedding is from 12 to 2:300 .hopefully you call again because I need a solution .
Thanks for the response , I had load shedding yesterday. Today my load shedding is from 12 to 2:300 .hopefully you call again because I need a solution .
KM
Khomotso M's update04 Oct 2022, 10:02
Reviewer Update
Good day
Thanks for the response , I had load shedding yesterday. Today my load shedding is from 12 to 2:300 .hopefully you call again because I need a solution .
Thanks for the response , I had load shedding yesterday. Today my load shedding is from 12 to 2:300 .hopefully you call again because I need a solution .