Defy Appliances and As Electronics.

I bought my brand new Defy, side by side fridge and freezer on 24 November 2021. I love Defy as a trusted brand name and I have a Defy stove as well. Unfortunately we realized this year that all my fresh vegetables are wet after being in the fridge overnight. Hubby checked the freezer and we realized we have a problem. We contacted Defy , they send out As Electronics for an inspection almost immediately. As Electronics phoned and made an appointment with us. After inspection they left. That same afternoon, Matabo Mabelane who works at their Customer Service Department phoned me and gave me the correct e-mail address for the account invoice (the slip where i bought it) . On 21 August, i emailed the invoice... Defy delivered the new Defy fridge on 31 August 2022. In ten days i received a replacement!!!! Thank you Defy for your trusted brand and As Electronics for your prompt service! I really thought we were going to struggle because it was an odd problem. But DEFY and AS Electronics made me proud to be a South African... i just want to say THAT WAS SERVICE. Thank you guys.