AG
Angus G

1 reviews | Active since Aug 2025

30 Oct 2025, 19:21

Defy appliances

I am extremely disappointed with my Defy top loader. The machine constantly fills with water but never starts washing. It just keeps running water endlessly, wasting both water and electricity. I expected better reliability from a well-known brand like Defy.

What’s even more frustrating is that this seems to be a common issue with many Defy models, yet there’s no clear solution or support from the company. I’ve tried all basic troubleshooting steps and even checked for blockages — nothing helps.

For a brand that claims durability and quality, this is really disappointing. I hope Defy takes responsibility and offers proper support or recalls for this ongoing issue. Until then, I would not recommend buying a Defy washing machine.

0
Replies (1)
Defy Appliances
Defy Appliances's reply31 Oct 2025, 08:23
Official
Good day Angus, 
We apologise for the inconvenience. 
The service team will be in touch. 

Warm regards,
Defy Customer Care