Defy Appliances

The glass of the door on the freezer's side of my fridge freezer was damaged and a lot of problems experienced with the freezer like the two top shelves did not freeze and the freezer is suppose to be frost free but is everything packed with ice inside. Furthermore the fridge /freezer cannot be set to ensure its functions working properly. It was reported to the Defy Emergency Call Centre during lock down period reference no *** during the following periods 1) 5 May 2020 2) 13 May 2020 3) 18 May 2020 4) 25 May 2020 Every time they just promised that my problem will be attend to within 3 working days and the technician will call me. However nothing happened just promises.

I will never buy any of this company's products due to that I personally now experience the poor service they just don t care for their clients