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Anita S
1 reviews | Active since Sept 2022
14 Sept 2022, 18:40
Defy after service shocking!
Defy service delivery shocking! I purchased a fridge that is leaking water 3 months later. I have waited for a replacement for weeks. The delivery date keeps changing without any notice. When i follow up i am told they will contact me back. They never do! No communication from Defy! Promise delivery and dont deliver!. SHOCKING!!
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Replies (4)0
Replies (4)
Defy Appliances's replyOfficial
15 Sept 2022, 08:04Good Morning, AnitaPlease accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
Defy Appliances's reply15 Sept 2022, 08:04
Official
Good Morning, AnitaPlease accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a pleasant day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
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Anita S's updateReviewer Update
15 Sept 2022, 08:42Stay away from Defy!
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Anita S's update15 Sept 2022, 08:42
Reviewer Update
Stay away from Defy!
Defy Appliances's replyOfficial
15 Sept 2022, 10:02Hi, Anita.
Feedback received was we were awaiting stock.
Can you please kindly confirm if our team reached out for delivery arrangements?
Apologies once again for any inconvenience & frustration caused.
Feedback received was we were awaiting stock.
Can you please kindly confirm if our team reached out for delivery arrangements?
Apologies once again for any inconvenience & frustration caused.
Defy Appliances's reply15 Sept 2022, 10:02
Official
Hi, Anita.
Feedback received was we were awaiting stock.
Can you please kindly confirm if our team reached out for delivery arrangements?
Apologies once again for any inconvenience & frustration caused.
Feedback received was we were awaiting stock.
Can you please kindly confirm if our team reached out for delivery arrangements?
Apologies once again for any inconvenience & frustration caused.
AS
Anita S's updateReviewer Update
15 Sept 2022, 10:14Newsflash your stock arrived last week Thursday from Ladysmith. Your Jacobs branch is less than 5km from me yet you cannot arrange delivery! SHOCKING
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Anita S's update15 Sept 2022, 10:14
Reviewer Update
Newsflash your stock arrived last week Thursday from Ladysmith. Your Jacobs branch is less than 5km from me yet you cannot arrange delivery! SHOCKING