Defy After Sales Service is PATHETIC

STAY AWAY FROM DEFY. Their after sales service is pathetic. I bought a hob and oven set and a dishwasher last year. After many, many fights with a problematic stove, eventually it was sorted. Now, I have a problem with the dishwasher. I logged a call on 19/09/2022. They booked an appointment for Thursday 22/09/2022 and didn't bother to pitch. I had to phone and find out what was going on before being told that they are not coming out because they are busy. They phoned the next day, even though I told them nobody is home. They made arrangements to come through in the afternoon but apparently, because they had already been to my area in the morning, they were not prepared to come back. I phoned the technician and he said he wants to come through but the office told him not to because it's going to use petrol to come back to my area. ***??? After many fights, they said they will have the technician at my house first thing this morning. It's almost 10:00 and still no sign of the technician. Defy after sales is pathetic... I've only had bad experiences with them. Look at Hello Peter and count the number of people complaining about the exact same thing... do yourself a favour and spend the extra money and go with another brand.