PP
Philisiwe P
1 reviews | Active since Jun 2021
23 Jun 2021, 15:30
Defy
I bought the Defy fridge at ok in 2018 installment and it has extended guarantee...the fridge is over freezing I went to ok furniture shop to report the fridge they make booking at defy to come and check the fridge in February this year 2021 they send 5/6 technician to check the fridge but non of them has fixed my fridge instead they dont reply to ok furniture what should they do ...defy service is very poor
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Defy Appliances's replyOfficial
25 Jun 2021, 13:20Hi Philisiwe.
We're terribly sorry to hear of your bad experience and ask that you accept our humblest apologies.
Please note that we are doing our best to improve our service, we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. .
Looking forward to your response.
Kind regards
The DEFY Team.
We're terribly sorry to hear of your bad experience and ask that you accept our humblest apologies.
Please note that we are doing our best to improve our service, we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. .
Looking forward to your response.
Kind regards
The DEFY Team.
Defy Appliances's reply25 Jun 2021, 13:20
Official
Hi Philisiwe.
We're terribly sorry to hear of your bad experience and ask that you accept our humblest apologies.
Please note that we are doing our best to improve our service, we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. .
Looking forward to your response.
Kind regards
The DEFY Team.
We're terribly sorry to hear of your bad experience and ask that you accept our humblest apologies.
Please note that we are doing our best to improve our service, we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. .
Looking forward to your response.
Kind regards
The DEFY Team.