JF
Jessica F

1 reviews | Active since Jul 2024

04 Jul 2024, 10:03

DEFY

I have been having issues with a brand new machine, only to be told they are ordering spares. How does a new machine need spares??? I have been calling since 5 June 2024 and to date, still no one is calling or sending out a technician to have a look

0
Replies (1)
Defy Appliances
Defy Appliances's reply04 Jul 2024, 10:56
Official
Good day Jessica,
We apologise for this experience. 
The issue has been escalated to the service team for feedback and resolution. 

 Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd