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Vulnovian N
1 reviews | Active since Aug 2024
18 Aug 2024, 10:59
DEFY 14KG AQUAWAVE TECHNOLOGY
I recently purchased the Defy 14kg Aquawave technology, and all I keep getting are problems, it's turning out to be worst purchase ever.
I have tried to balance the provided bubble lever, and my cycle still doesn't complete in time. Sitting here wondering if I can return it.
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Replies (3)
Defy Appliances's replyOfficial
19 Aug 2024, 13:20Good day Vulnovian,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply19 Aug 2024, 13:20
Official
Good day Vulnovian,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
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Vulnovian N's updateReviewer Update
24 Sept 2024, 19:17On the 19th of August I was promised a technician within 2-3 working days, today is the 24th of September and no agent has come to my house as yet, ni communication whatsoever since. This is the worst service I have ever received in my life
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Vulnovian N's update24 Sept 2024, 19:17
Reviewer Update
On the 19th of August I was promised a technician within 2-3 working days, today is the 24th of September and no agent has come to my house as yet, ni communication whatsoever since. This is the worst service I have ever received in my life
Defy Appliances's replyOfficial
27 Sept 2024, 08:39Good day Vulnovian,
We apologise for this experience.
The team will be in touch for the job.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The team will be in touch for the job.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply27 Sept 2024, 08:39
Official
Good day Vulnovian,
We apologise for this experience.
The team will be in touch for the job.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The team will be in touch for the job.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd