LS
Londiwe S
1 reviews | Active since Nov 2023
07 Nov 2023, 19:06
Deft is disappointing
I bought a defy fridge brand new and on set it had issues their consultants have no clue about their jobs they make appointments to come sort out the problem and never show up they are as useless as their technicians who have no idea what's going on my fridge is a single door they come with a double door material I'm extremely disappointed and do not recommend
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Defy Appliances's replyOfficial
08 Nov 2023, 09:44Good day Londiwe,
Please accept our sincere apologies for the technician's error and the dissatisfaction you experienced during the service visit. This is not the level of service we strive to provide, and we will address this matter internally to ensure that it does not happen again. Our customer service team will be in touch with you.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd
Please accept our sincere apologies for the technician's error and the dissatisfaction you experienced during the service visit. This is not the level of service we strive to provide, and we will address this matter internally to ensure that it does not happen again. Our customer service team will be in touch with you.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd
Best regards,
Defy Appliances's reply08 Nov 2023, 09:44
Official
Good day Londiwe,
Please accept our sincere apologies for the technician's error and the dissatisfaction you experienced during the service visit. This is not the level of service we strive to provide, and we will address this matter internally to ensure that it does not happen again. Our customer service team will be in touch with you.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd
Please accept our sincere apologies for the technician's error and the dissatisfaction you experienced during the service visit. This is not the level of service we strive to provide, and we will address this matter internally to ensure that it does not happen again. Our customer service team will be in touch with you.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd
Best regards,