TL
Tumelo L
1 reviews | Active since Jul 2013
12 Sept 2023, 07:47
Defective fridge
My bought my fridge 2019 every six months gas runs out. They have been fixing so many times I have lost count. I requested an exchange from Thato defy manager he or she has ignored me. Tried calling Thato email no response from him or her. I work in retail they're products get more returns than any other brands
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Defy Appliances's replyOfficial
12 Sept 2023, 09:31Good day Tumelo,
We apologize for any inconvenience that you may have experienced.
We apologize for any inconvenience that you may have experienced.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply12 Sept 2023, 09:31
Official
Good day Tumelo,
We apologize for any inconvenience that you may have experienced.
We apologize for any inconvenience that you may have experienced.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za