PS
Pamela S
1 reviews | Active since Jan 2022
27 Jan 2022, 23:24
Danny Daine poor service for a manager
After 2 months dealing with customer care agent from Defy I finally got the regional manager Danny Diane who couldn't care about his customers, 2 months sitting with a washing machine thats not working but still paying for and has never missed a single payment. Danny showed 0 interest to my frustration stopped replying to my emails made me feel like they doing my a favour.
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Defy Appliances's replyOfficial
28 Jan 2022, 14:58Hi Pamela
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply28 Jan 2022, 14:58
Official
Hi Pamela
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team