DK
Dale K

1 reviews | Active since Dec 2020

26 Oct 2022, 09:25

COMPLAINT

I had the glass cooker hood replaced on my new DEFY extractor fan not even 7 months ago because the clip broke on it, NOW I walked into the kitchen and the same clip which was replaced not even 7 months ago has broken again. NOW THIS IS ABSOLUTELY RIDICULOUS. IAM APPAULED BY DEFY SERVICE AND THE WAY THEIR PRODUCTS ARE MANUFACTURED NOW. FEEL FREE TO CONTACT ME ON *** my name is Dale and a company like DEFY which is so well known have attitudes like this it is totally and utterly unacceptable.

0
Replies (1)
Defy Appliances
Defy Appliances's reply26 Oct 2022, 14:03
Official
Good Day, Dale.Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details. We will revert as soon as possible. 
We wish you a pleasant day ahead. 
Warm Regards, 
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za