Buy at ur own risk

I bought a defy washing machine last year and I noticed faults with the machine…. I contacted @Game as I bought it via there website and they sent a technician to check the machine, who then later came to get the machine to “fix it” ETA advised was 10 April 2026 and when I call and text to follow up, on the machine via there socials and contact details, i'm told “ we fix too many machines and you can complain if you want”… Mind you my friend has the same machine and she has the same issue with the machine, clearly this was a bad batch from Defy and why aren’t the refunding or giving another machine instead I have to deal with there service provider who has horrible services and doesn’t care about the customers.. Lack of communication and ownership from Defy and Game, not to mention the technician hired horrible service overall