Broken Microwave

Good Day,<br> <br> I just want to log a complaint against Defy. We bought a Microwave last year September at Jet in Vereeniging.<br> A year later just after the warranty expires with Yet the Microwave broke. We went to the store as Jet has a 2 year warranty with Defy. Jet said they can't help us but after I explained how I feel they said the will contact Defy and asked them to fetch the Microwave to repair it. It is 3 weeks later and now replay. The lady from Jet phoned and said they can't get hold of Defy. We just feel we paid allot of money for n new Microwave and the thing doesn't even last a year. My grandmother has her Microwave for over 30 years and it's not even damage and still works. We want them to fix it or give as a new one. We can't go by a Microwave every year... The Quality is up to **** and Defy must take responsibility.