Brand new faulty combi fridge - 6 months later STILL FAULTY

<p>I bought a Defy combi fridge from Makro in April 2016, when it arrived I unpacked and switched it on, when I filled up the water tank the water came gushing out the front dispenser. I contacted Makro and they tried to get a Defy technician out to come and have a look, the technician arrived at my house without an appointment or prior notice, so it goes without saying that nobody was home, I tried again to contact Defy directly and notified them of the fault after which I was told a technician with get in contact with me. Almost <strong>6 months later</strong> I finally got a technician to my house, he tried to fix the dispenser by sawing holes and filing the plastic of both the inside fridge door and the dispenser. It was a temporary fix because that same night the water dispenser was again gushing out all the water from the water tank. The following day I reported the problem and was told that the technician would phone me to make another appointment.3 week later, still no call. I'm highly upset that I bought a new fridge that was faulty and the solution was to saw and file a brand new fridge that makes it now look like some second hand s****. I feel I should have received a new fridge in the first place but now after the sawing and filing I definitely do, or at least a new fridge door in working order. So disappointed in Defy :(</p>