HN
Happiness N

1 reviews | Active since Jul 2013

25 Jan 2021, 18:36

Bradlaws sold me fridge that is not working.

I bought a fridge at Bradlaws on December 2018 and it was delivered two weeks after I bought since I was told the fridge was not in stock. By June 2019 the fridge stopped working and I reported it to the shop where I bought it the t job number was opened and Defy sent someone to check on the fridge who then tied my fridge with plastic and said it has a problem with thermostats. 3 months down the line I reported the fridge again that is was not working. They sent someone who them told me that they won't fix the fridge because a private technician has opened the fridge I told them it was a defy technician that came to fix the fridge. They left and insisted that I have requested a private technician to fix the fridge. After a year of waiting for them on December 2020 I then requested a private technician to help check what it the problem with the fridge only to find that it's an engine. I couldn't afford to buy it I then contacted defy again they sent a third technician who then told me that the engine of the fridge is the problem. But still defy doesn't want to fix my fridge. Also Bradlaws doesn't care. So I think this is what they normally does it the client is black from rural areas since I am from Nkandla. I believe their are many people who suffered like I did because of of they don't even has access to phones and emails for them to send their dissatisfaction or any query.

I hope I get help from hello Peter and also those who suffered the same trap come out.

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