AS
Andries S
1 reviews | Active since Jan 2015
08 Jan 2025, 15:08
Bad service
We have bought a stove. DGS906. We have a problem that the oven does not switch on.Cape Town. Branch. The guy was at my home after I have told him I am 10min away. He check it and the oven clock is faulty. What a bad service I received from Defy. It going to take 7 days for the part to be in Cape Town, and another few days to come and install it. This was my last time I will ever buy a defy appliances.
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Defy Appliances's replyOfficial
15 Jan 2025, 09:46Good day Andries,
We apologise for this experience. with your unit and technician.
Although we pride ourselves in our vast spares availability- some areas and spares have a lead time on spares. Warm Regards, Customer Care Team Defy Appliances (Pty)
We apologise for this experience. with your unit and technician.
Although we pride ourselves in our vast spares availability- some areas and spares have a lead time on spares. Warm Regards, Customer Care Team Defy Appliances (Pty)
Defy Appliances's reply15 Jan 2025, 09:46
Official
Good day Andries,
We apologise for this experience. with your unit and technician.
Although we pride ourselves in our vast spares availability- some areas and spares have a lead time on spares. Warm Regards, Customer Care Team Defy Appliances (Pty)
We apologise for this experience. with your unit and technician.
Although we pride ourselves in our vast spares availability- some areas and spares have a lead time on spares. Warm Regards, Customer Care Team Defy Appliances (Pty)