BK
Bright K
1 reviews | Active since Mar 2024
12 Mar 2024, 12:10
Bad Service and Poor Reliability
I bought a Defy Fridge a few months ago, the Fridge has been giving problems. It eventually stopped working. A serviceman came and stated that it needs a new compressor. I have been waiting on a compressor for weeks now and no one is able to give me updates when I call and they are rude.
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
12 Mar 2024, 14:03Good day Bright,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply12 Mar 2024, 14:03
Official
Good day Bright,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd