LJ
Lynde J
1 reviews | Active since Aug 2017
22 Feb 2022, 11:50
Bad service
Worst service when it comes to after sales. You can not get hold of the person you spoke to in the first place again and a thing like escalation or management does not exist. You would think with such a big brand and company they would take better care.
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Replies (1)
Defy Appliances's replyOfficial
22 Feb 2022, 12:20Hi Lynde
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply22 Feb 2022, 12:20
Official
Hi Lynde
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team