MW
M. Whitaker
1 reviews | Active since Dec 2009
05 Jan 2026, 13:28
Bad service
Bad service. They don't seem to care about their customers. Slow, poor communication. Don't call back when they say they will. I'd avoid them if you possibly can.
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
06 Jan 2026, 13:48Good day, M. Whitaker
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation.
Warm Regards,
Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation.
Warm Regards,
Defy Customer Care
Defy Appliances's reply06 Jan 2026, 13:48
Official
Good day, M. Whitaker
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation.
Warm Regards,
Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation.
Warm Regards,
Defy Customer Care