AC
Anthony C
1 reviews | Active since Mar 2021
09 Feb 2022, 10:56
Bad Service
Defy sells you one their products and then don't care a dam if it fails under warranty. You can log a service call and no response from them. I will definately not buy another Defy product. Every time you phone to followup. You are advised that it will be escalated and you will receive a call. no calls received. First call made on 12-08-2021. Technician arrived fiddled around. Said it was working. Only for a short period. Second call made on 18-10-2021. Same problem. No feed back at all.
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Defy Appliances's replyOfficial
09 Feb 2022, 14:44Hi Anthony
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply09 Feb 2022, 14:44
Official
Hi Anthony
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team