PP
Pontsho P
1 reviews | Active since Oct 2013
13 Jan 2023, 17:38
Bad service
Your so called technicians came and they didn't replace the broken part instead they bridged it and added masking tape. Who adds masking tape to a stove, now the cables went up in flames and the stove is not working anymore. I have had the worst experience and will not be buying anything from yourselves anymore.
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Replies (1)
Defy Appliances's replyOfficial
17 Jan 2023, 10:59Good Morning, Pontsho.
Apologies once again for the inconvenience.
Our Senior Agent Technician has advised they will personally call out to assess the unit to resolve the above.
They should be in touch to arrange accordingly.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Apologies once again for the inconvenience.
Our Senior Agent Technician has advised they will personally call out to assess the unit to resolve the above.
They should be in touch to arrange accordingly.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply17 Jan 2023, 10:59
Official
Good Morning, Pontsho.
Apologies once again for the inconvenience.
Our Senior Agent Technician has advised they will personally call out to assess the unit to resolve the above.
They should be in touch to arrange accordingly.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Apologies once again for the inconvenience.
Our Senior Agent Technician has advised they will personally call out to assess the unit to resolve the above.
They should be in touch to arrange accordingly.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za