FH
Fatiema H

1 reviews | Active since Feb 2025

27 Feb 2025, 08:53

Bad service

Good day.

The defy technician came out to check the twintub almost 2 weeks ago. Its the same problem springs or something is worn out or loose of the spindryer. Didnt say when they going to fix it.. Now its the 3rd time the fixing the spinner in 5 months.. Its really bad service from defy and takealot.

Ive emailed takealot also about the washing machine but no reply as yet from them.

Regards. Fatima

0
Replies (1)
Defy Appliances
Defy Appliances's reply27 Feb 2025, 09:38
Official
Good day Fatiema,
We apologise for the inconvenience. 
The issue has been escalated to the service team for feedback and resolution. 

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd