1 reviews | Active since Apr 2019
Bad Product
I bought a Defy 30L microwave at Game Greenacres Port Elizabeth on the 2nd of November 2022 , This month on the 17th it stopped working and I took it back to the shop for repairs . Few days later I got a call to come collect as they have fixed it , I was excited 😊 I went to the shop took my microwave and I couldn’t wait to get home and warm my food . All that excitement was for nothing as I got home warmed food , before the count could finish I heard a loud sound of something bursting 🥹🥹😭it was the microwave and it stopped working again . I took it back and told them I want my refund however i was told about a process that doesn’t allow refund until 3 attempts of fixing the damaged product has been reached . I’m very disappointed ☹️ and angry 😡 I don’t trust game anymore and I don’t want the appliance I want my money back please 🙏.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided.
They should be in touch to assist further.Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
