BM
Bongisa M
1 reviews | Active since Jan 2017
18 Oct 2021, 10:57
Bad customer service
I have an issue with my washing machine since the 11.10.2021. It has a rattling sound when spinning. I logged a call via Defy's website on the very same, no one has made contact since. I tried calling their *** on the 18.10.2021 and I held for a good hour and no one picked up
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Defy Appliances's replyOfficial
20 Oct 2021, 14:03Hi Bongisa
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply20 Oct 2021, 14:03
Official
Hi Bongisa
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team