MW
Maryke W

1 reviews | Active since Apr 2025

22 Apr 2025, 18:07

Bad customer / after sale service

Unfortunately, you don’t deserve any stars with your products. My dishwasher was highly recommended as the service provider and “parts” are readily “available which is bull twang! My product is still within warranty and no help as to when the actual parts be available to repair my unit. Poor service as I waited 4 days for a technician to even phone me, which I assume would not have happened without me throwing a fit first! I get better service from providers outside of the SA. I don’t recommend devy products at all.

0
Replies (1)
Defy Appliances
Defy Appliances's reply15 May 2025, 10:05
Official
Good day Maryke, 
We apologise for the inconvenience caused. 

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd