MT
Maryna T
1 reviews | Active since Apr 2022
10 Nov 2024, 10:37
Avoid Defy Twin**** washing machine.
I buy the Defy Twin**** 800 for many years, since I can use my rinse water for other household jobs.My last 3 machines all the same problem after warrantee expires. The spin lid breaks off. Now I send them an email , with photos, on how to better their product, got stupid reply back.
Helpful (0)
Replies (5)0
Replies (5)
Defy Appliances's replyOfficial
12 Nov 2024, 09:44Good day Maryna,
We apologise that you received a dissatisfactory response.
Your feedback is noted.
Please feel free to contact us should you need service with your unit or the purchase of the lid.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise that you received a dissatisfactory response.
Your feedback is noted.
Please feel free to contact us should you need service with your unit or the purchase of the lid.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply12 Nov 2024, 09:44
Official
Good day Maryna,
We apologise that you received a dissatisfactory response.
Your feedback is noted.
Please feel free to contact us should you need service with your unit or the purchase of the lid.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise that you received a dissatisfactory response.
Your feedback is noted.
Please feel free to contact us should you need service with your unit or the purchase of the lid.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
MT
Maryna T's updateReviewer Update
12 Nov 2024, 10:59I tried Defy and every other supplier including Tecsa. Lid discontinued. So washing machine to be disposed. 😡
MT
Maryna T's update12 Nov 2024, 10:59
Reviewer Update
I tried Defy and every other supplier including Tecsa. Lid discontinued. So washing machine to be disposed. 😡
Defy Appliances's replyOfficial
12 Nov 2024, 14:07Good day Maryna,
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply12 Nov 2024, 14:07
Official
Good day Maryna,
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's replyOfficial
12 Nov 2024, 14:08Good day Maryna,
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply12 Nov 2024, 14:08
Official
Good day Maryna,
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We pride ourselves in our vast spares but some units are older than others and their spares are obsolete.
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's replyOfficial
13 Nov 2024, 15:41Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply13 Nov 2024, 15:41
Official
Please accept our sincerest apologies for the inconvenience caused.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd