iS
izak S
1 reviews | Active since Aug 2019
21 May 2026, 09:12
Avoid Defy
My job card was closed due to not being able to be on time because their technician phones a few min before they come and expect you to jump, fly through traffic and get home. This is the second machine making the exact same noise and defy is not crediting hi-fi corp in order for me to get a new machine, the service is astonishing.
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Defy Appliances's replyOfficial
22 May 2026, 09:27Good day Izak steenkamp,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
Warm Regards,
Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
Warm Regards,
Defy Customer Care
Best regards,
Defy Appliances's reply22 May 2026, 09:27
Official
Good day Izak steenkamp,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
Warm Regards,
Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
Warm Regards,
Defy Customer Care
Best regards,