CN
CocoNel N

1 reviews | Active since Jul 2023

25 Feb 2026, 14:14

Appalling Service

What appalling service from Defy 🙈🙈 NEVER WILL I EVER SUPPORT DEFY. I bought a fridge in October 2025 from Kloppers George. Within 1 month the fridge said cheers. Kloppers exchanged it with another Defy and within another say 2 months the new one also started to pack up. Now I have to wait 10 DAYS until Defy will credit the store to credit me so I can choose another fridge. NEVER WILL I BUY from Defy again.

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Replies (1)
Defy Appliances
Defy Appliances's reply25 Feb 2026, 14:50
Official
Good day CocoNel,
We apologise for the inconvenience. 
The service team will be in touch. 
 
 Warm regards,
 Defy Customer Care